Eight actions for managers that will boost team engagement instantly.
by Paul Matthews, Communicator, Coach, and Commtractor! The original article was posted here on LinkedIn.
Employee engagement can seem complex if you are a manager to which engagement doesn’t come easy. Yes, there are proven business-wide strategies to enhance engagement and net promoter scores. But manager behaviour is still a major driver of engagement…or lack of.
Many managers say that time, money and planning are barriers to boosting team engagement. These eight actions cost nothing and take little time.
1. Focus on your team: Sorry: it’s not all about you. Get to know the people in your team. How can you trust them and empower them if you don’t know their values and needs?
2. Empathise: Walk a mile in your employees shoes. See things from their point of view. Show that you care or understand where they are coming from. This shows you have emotional intelligence: a major skill needed for the modern leader.
3. Follow through: If you say you are going to do something, do it. Take action and update employees when it has been achieved. This boosts trust in you as someone that keeps their word.
Tell yourself that employees know the business and customers best. Involving employees will solve your problems more effectively than doing it yourself.
5. Value your teams time: This may sound insignificant but it is small things that make a big difference when it comes to the perception of leaders. Remind yourself that your employees time is as important as yours. There is nothing worse than your boss being late for your team meeting.
6. Say good morning.
7. Be yourself: you are your own person with your own style of leadership. So, be yourself, be human.
8. Smile: It’s proven that smiling makes people trust you more and helps improve your personal productivity. You will be surprised how much this simple gesture improves perceptions of you too. So, take some advice from Nat King Cole who said “smile, and maybe tomorrow you will see some sun shining through”.
In my experience managers that show these behaviours are more likely to create an emotional connection with their team, which in turn improves team engagement and productivity.
Paul Matthews is a Communicator, a Coach, and a Commtractor! He has been helping leaders and businesses grow employee engagement for 20 years. As #TheCommsCoach Paul helps businesses improve their communication capability and get results. The original article was posted on LinkedIn here.