By understanding your workforce and what makes them tick, leaders can get closer to employees and help them achieve more. Shifting from a culture of TELLING, to a CONVERSATION is central to successful organisations and vital for leaders that want to deliver big results.

This interactive session will explore how leaders can increase engagement and performance by shifting their communication from passive to powerful and move employees up the ladder of engagement.

The session will cover the following:

• Learn how the workforce has changed and what their needs are

• Understand the impact of their communication style and how to improve

• Learn how to use their inbuilt engagement superpowers (listening and giving)

• Build their own engagement road map (connection, content, conversation)

• Be able to have powerful conversations that drive up engagement and results

Paul Matthews is a successful Coach, Mentor & Communicator. He believes powerful engagement leads to limitless potential. That’s why he obsesses over helping leaders and organisations communicate and engage.

He has worked for two decades in complex businesses (clinical, logistics, infrastructure, unionised, male dominated, manual/corporate environments). He now runs his own business helping organisations boost performance and impact, ignite employees and grow ideas and change. His work helps power up businesses and leaders, builds trust and fast tracks change. Businesses he has worked with see positive increases in engagement scores, enhanced operations, better employee relations, reduced turnover and higher customer scores.