Step 1: Log into your Commtract Account
Step 2: Click on the ACCOUNT tab on the top right-hand side and then click on “Payment Details”. Please add all relevant information.
Please note- an ABN is mandatory and payments cannot be processed without one.
Step 3: Click on the ACCOUNT tab and select “Invoices”.
Step 4: An invoice page will appear. Click “Create Invoice”.
Please note- if you have multiple clients please ensure invoice is placed under the correct project.
STEP 5: Complete your invoice information in the template provided
Please note – there are specific fields for expenses, supporting attachments (e.g.timesheets) and PO numbers (please check with your client if a PO is required). Any expense items should be entered as a gross amount – GST is not added.
STEP 6: Click “Preview Invoice”
Please note- Commtract’s fee will be added on top of your fee, this is paid by the client.
STEP 7: Check your invoice, if you are happy click “Send Invoice”.
Please note- the invoice will be sent direct to the client. You will be given the option to add additional email addresses if required.
Once the client pays your invoice the funds will be transferred to your nominated bank account. Kindly note, processing times may vary depending on your financial institution. However, in most cases payment should be received within 1 to 3 business days.
If you need to change an invoice for any reason once sent, please contact the payments team, via email@example.com.