Invoicing and payment process - an overview for clients | Commtract

Invoicing and payment process – an overview for clients

Your Expert is typically engaged by you as an independent contractor with a relevant ABN.

Your Expert will automatically invoice you via their Commtract portal – this invoice will be sent to you or another contact of your choice (you are able to edit/add an additional email on your portal).

Payment options are via Bank Transfer EFT, BPAY or Credit Card.

All invoices you receive will be inclusive of your Expert’s fee as well as the 15% Commtract service fee (noted as two separate line items).

GST is applicable to Commtract’s service fee. GST will only be charged on an Expert’s fee is they are registered.

All payment information and invoices relating to this project will be stored in your Commtract portal under ‘Account’.

Payment is made according to your organisation’s payment terms. When you make payment of an invoice, the funds will typically be processed to your Commtractor within 24-48 hours via our secure escrow payments system.

Where a PO is required, this should be raised directly with Commtract.

If you have any specific requirements, we are happy to discuss these with you – we are flexible and have invoicing options available. Simply contact the payments team, via payments@commtract.com.